FAQs

There are several kinds of Vietnam tourist visas: a 1-month single-entry visa, a 1-month multiple-entry visa, a 3-month multiple-entry visa, and a 3-month single-entry visa. You can stay in Vietnam for up to 30 days on each entry. You can renew your visa for up to 30 days if your visa is expired.

An e-Visa is valid for 90 days. It can be single-entry or multi-entry, based on the applicant's preference. A Visa on Arrival has more variety. It may be one month, three months, six months, or even a year, depending on the purpose, whether business or tourism.

An e-Visa is applied for entirely online and issued before arrival. It is valid for entry at designated airports, seaports, and land borders. In contrast, a Visa on Arrival requires travelers to obtain an approval letter before their trip, which they must present at the airport to receive a visa stamp upon arrival. Visa on Arrival is only available at Vietnam’s international airports and cannot be used for land or sea entry.

The following are the conditions in which entry into Vietnam is not allowed:

- Passport or travel document not valid for international travel and visa.

- Being a child under 14 years of age traveling alone without a parent, guardian, or authorized person.

- Having false documents or giving false information to gain entry, exit, or residence permits.

- Being mentally ill or having an infectious disease that can be dangerous to public health.

- Deported from Vietnam during the past three years since the deportation decision.  

- Ordered to depart from Vietnam during the past six months since the decision of expulsion.  

- Due to disease prevention and control.  

- Due to natural disasters.  

- Due to national defense, security, public order, or social safety reasons.

The Immigration Department - Ministry of Public Security has clearly stated:

- Foreigners who are outside Vietnam

- Hold a valid passport

- Not subject to entry restrictions under Article 21 of the Law on Entry, Exit, Transit, and Residence of Foreigners in Vietnam

A Vietnam e-Visa is an official electronic travel authorization issued by the Immigration Department, allowing single or multiple entries for up to 90 days. It is processed online, and the issued visa is sent via email. Travelers must print out and presented at immigration on arrival.

The following proposals are expected to be implemented for the year 2025:

• Granting short-term visa exemptions for visitors from major markets such as China and India.
• Extending visa exemptions to travelers from the United States, Canada, Australia, and select European countries.
• Implementing visa on arrival in Vietnam (no pre-approved visa letter required).
• Introducing longer-term visas valid for 3-5 years.
• Issuing a 24-hour layover visa.
• Official: Vietnam waives visa requirements for three more European countries, including Poland, the Czech Republic, and Switzerland, effective 1 March 2025.

The following proposals are expected to be implemented for the year 2025:

• Granting short-term visa exemptions for visitors from major markets such as China and India.
• Extending visa exemptions to travelers from the United States, Canada, Australia, and select European countries.
• Implementing visa on arrival in Vietnam (no pre-approved visa letter required).
• Introducing longer-term visas valid for 3-5 years.
• Issuing a 24-hour layover visa.
• Official: Vietnam waives visa requirements for three more European countries, including Poland, the Czech Republic, and Switzerland, effective 1 March 2025.

The following proposals are expected to be implemented for the year 2025:

• Granting short-term visa exemptions for visitors from major markets such as China and India.
• Extending visa exemptions to travelers from the United States, Canada, Australia, and select European countries.
• Implementing visa on arrival in Vietnam (no pre-approved visa letter required).
• Introducing longer-term visas valid for 3-5 years.
• Issuing a 24-hour layover visa.
• Official: Vietnam waives visa requirements for three more European countries, including Poland, the Czech Republic, and Switzerland, effective 1 March 2025.

The following proposals are expected to be implemented for the year 2025:

• Granting short-term visa exemptions for visitors from major markets such as China and India.
• Extending visa exemptions to travelers from the United States, Canada, Australia, and select European countries.
• Implementing visa on arrival in Vietnam (no pre-approved visa letter required).
• Introducing longer-term visas valid for 3-5 years.
• Issuing a 24-hour layover visa.
• Official: Vietnam waives visa requirements for three more European countries, including Poland, the Czech Republic, and Switzerland, effective 1 March 2025.

The following proposals are expected to be implemented for the year 2025:

• Granting short-term visa exemptions for visitors from major markets such as China and India.
• Extending visa exemptions to travelers from the United States, Canada, Australia, and select European countries.
• Implementing visa on arrival in Vietnam (no pre-approved visa letter required).
• Introducing longer-term visas valid for 3-5 years.
• Issuing a 24-hour layover visa.
• Official: Vietnam waives visa requirements for three more European countries, including Poland, the Czech Republic, and Switzerland, effective 1 March 2025.

If you have made a mistake in your application, then we will notify you via your booking number or email address. No extra fee is charged for this.

Yes, you can check the status of your visa application. If you give us your booking number and email address, you can check the visa process on our website live.

The processing time for a visa application depends on the service package selected:

- Standard Processing: 5-7 working days

- Urgent Processing: 2 working days

- Super Urgent Processing: 1 working day

- Express Processing: 4 working hours

Please note that processing times are based on business days and do not include weekends or public holidays. For the fastest service, early submission is recommended. Let us know if you need further assistance.

You will need to submit a passport data page image, a portrait photo, basic personal information, and travel information.

There are two ways to apply for a Vietnam visa online:

- Option 1: Visit the website of the Vietnam Immigration Department: https://www.xuatnhapcanh.gov.vn/ 

- Option 2: Simply fill out the online form on our website and make the payment. We will take care of the rest of the process for you. If you have any questions or encounter any issues, we will contact you within two business hours.

Yes, if you need an urgent or express visa, there is an additional fee based on how quickly you need it:

Urgent Processing (4-8 hours): Extra charge applies

Super Urgent Processing (1-2 hours): Higher priority fee

Holiday/Weekend Processing: Extra service charge

For exact pricing and availability, please contact us as urgent processing depends on immigration office working hours.

Government fees (for e-visas): Non-refundable once the application is submitted.

Service fees (for visa assistance or processing): Refund policy depends on the case. If your application was rejected due to incorrect information or failure to meet visa requirements, fees are generally non-refundable. However, we will assist in correcting and resubmitting where possible.

We accept credit and debit cards (Visa, MasterCard, American Express, JCB), and other online payment gateways. Some service providers may also support cryptocurrency or alternative payment options.

The cost of a Vietnam visa depends on the visa type, processing time, and entry method (e-visa, visa on arrival, or embassy visa). Here’s a general breakdown:

E-visa (Single Entry, 30 Days): $25 (government fee)

E-visa (Multiple Entry, 30 Days): $50 (government fee)

E-visa (Single Entry, 90 Days): $25

E-visa (Multiple Entry, 90 Days): $50

Visa on Arrival (Service Fee + Stamping Fee): Varies depending on processing speed and visa duration.

For the most updated pricing, please check our website or contact us directly.

E-Visa: No, e-visas are issued with fixed entry and exit dates. If your travel dates change, you will need to apply for a new e-visa.

Visa on Arrival: Changes depend on the type of approval letter issued. If adjustments are needed, contact us for assistance.

Embassy Visa: Contact the embassy where you applied to check their policy on date changes.

If you haven’t received your visa approval letter within the expected processing time, don’t worry—we’re here to help. First, check your email inbox, spam, or junk folder, as sometimes automated emails may be filtered. If you still can’t find it, please contact our customer support team with your application reference number and passport details, and we will promptly check the status for you.

In case of delays due to high application volumes or public holidays, we recommend allowing a little extra time. If your travel date is approaching and you need urgent assistance, we offer expedited processing options to ensure you receive your visa on time.

Yes, it is highly recommended to print at least one copy of your e-Visa. You will need to present it along with your passport when entering Vietnam. Some airlines may also request a printed copy before boarding your flight.

- E-Visa: Once approved, your e-visa will be sent to your email as a PDF file. You can download and print it for entry into Vietnam.

- Visa on Arrival: You will receive a Visa Approval Letter via email. Upon arrival at a Vietnamese airport, present this letter along with your passport, photos, and stamping fee to get your visa stamped.

- Embassy Visa: If you apply through a Vietnamese embassy or consulate, you will receive a stamped visa in your passport before traveling.

"No, e-Visas are only accepted at designated entry points. Currently, Vietnam has 42 approved e-Visa entry points, including:

• International airports: Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City), Da Nang, Cam Ranh, Phu Quoc.
• Land border crossings: Moc Bai (Cambodia), Lao Cai (China), Mong Cai (China), Tay Trang (Laos), among others.
• Seaports: Da Nang Seaport, Ho Chi Minh City Seaport, Nha Trang Seaport.

Before traveling, it is essential to check the latest list of approved entry points to ensure a smooth arrival process.

"es, visa extensions are possible, but they depend on the type of visa and the traveler’s location.

• Tourist e-Visas and single-entry visas usually require travelers to exit Vietnam and apply for a new visa (commonly known as a visa run).
• Business and long-term visas can often be extended within Vietnam through the Immigration Department or a visa service agency.

The extension process may take several days, and costs vary. It is advisable to check extension options at least 7-10 days before the visa expires.

When arriving in Vietnam, travelers must present specific documents depending on their visa type:

For e-Visa holders:

• A printed copy of the e-Visa approval.
• A passport valid for at least six months with at least one blank page.
• A completed entry/exit form (if required at certain airports).
• Proof of onward travel (return ticket or next destination ticket, though not always checked).

For Visa on Arrival holders:

• A printed Visa Approval Letter.
• A passport valid for at least six months.
• Two passport-sized photos (4x6 cm).
• A completed entry/exit form (NA1 form).
• The stamping fee in cash (USD or VND).

Yes, applying for a visa through our website is completely secure. We prioritize the safety of your personal information through:

• Advanced data encryption (HTTPS) to protect all submitted details.
• Secure payment gateways to ensure safe transactions.
• Strict privacy policies.

We take every precaution to ensure your personal data remains confidential and protected throughout the visa application process. If you have any concerns about data security, our team is happy to provide more information.

Our customer support team is available 24/7 to assist you. You can reach us via email, live chat, or phone. Visit our Contact Us page for detailed contact information. Whether you have questions about your application status, required documents, or any visa-related concerns, we’re here to provide quick and reliable assistance.

If your Vietnam visa application is denied, the first step is to review the reason for the rejection. Common reasons include incomplete or incorrect information, passport validity issues, or eligibility restrictions. In such cases, you can:

• Verify the reason for rejection: Contact the visa processing agency or the Vietnam Immigration Department for clarification.
• Submit a new application: If the issue was due to missing or incorrect details, correct the errors and reapply.
• Seek alternative visa options: Depending on your nationality and travel purpose, you may be eligible for a different type of visa, such as a visa on arrival or an embassy-issued visa.
• Request assistance: If you applied through a visa service, reach out to them for guidance on reapplying or appealing the decision.